Many people believe starting a business is a mysterious
process. They know they want to start a business, but they don't know the first
steps to take. In this chapter, you're going to find out how to get an idea for
a business--how you figure out exactly what it is you want to do and then how
to take action on it.
But before we get started, let's clear up one point:
People always wonder if this is a good time to start their business idea.
The fact is,
there's really never a bad time to launch a business. It's obvious why it's smart
to launch in strong economic times. People have money and are looking for ways
to spend it. But launching in tough or uncertain economic times can be just as
smart. If you do your homework, presumably there's a need for the business
you're starting. Because many people are reluctant to launch in tough times,
your new business has a better chance of getting noticed. And, depending on
your idea, in a down economy there is often equipment (or even entire
businesses!) for sale at bargain prices.
Estimates vary, but generally more than 60,000 businesses
are started each year in Nigeria. Yet for every Nigerian who actually starts a
business, there are likely millions more who begin each year saying "OK,
this is the year I am going to start a business," and then don't.
Everyone has his or her own roadblock, something that
prevents them from taking that crucial first step. Most people are afraid to
start; they may fear the unknown or failure, or even success. Others find
starting something overwhelming in the mistaken belief they have to start from
scratch. They think they have to come up with something that no one has ever
done before--a new invention, a unique service. In other words, they think they
have to reinvent the wheel.
But unless you're a technological genius--another Bill
Gates or Steve Jobs--trying to reinvent the wheel is a big waste of time. For
most people starting a business, the
issue should not be coming up with something so unique that no one has ever
heard of it but instead answering the questions: "How can I improve on
this?" or "Can I do this better or differently from the other guy
doing it over there?" Or simply, "Is there market share not being
served that makes room for another business in this category?"
Get the Juices Flowing
How do you start the idea process? First, take out a
sheet of paper and across the top write "Things About Me." List five
to seven things about yourself--things you like to do or that you're really
good at, personal things (we'll get to your work life in a minute). Your list
might include: "I'm really good with people, I love kids, I love to read,
I love computers, I love numbers, I'm good at coming up with marketing
concepts, I'm a problem solver." Just write down whatever comes to your
mind; it doesn't need to make sense. Once you have your list, number the items
down one side of the paper.
On the other side of the paper, list things that you
don't think you're good at or you don't like to do. Maybe you're really good at
marketing concepts, but you don't like to meet people or you're really not that
fond of kids or you don't like to do public speaking or you don't want to
travel. Don't overthink it; just write down your thoughts. When you're
finished, ask yourself: "If there were three to five products or services
that would make my personal life better, what would they be?" This is your
personal life as a man, woman, father, husband, mother, wife, parent,
grandparent--whatever your situation may be. Determine what products or
services would make your life easier or happier, make you more productive or
efficient, or simply give you more time.
Next, ask yourself the same question about your business
life. Examine what you like and dislike about your work life as well as what
traits people like and dislike about you. Finally, ask yourself why you're
seeking to start a business in the first place. Then, when you're done, look
for a pattern to emerge (i.e., whether there's a need for a business doing one
of the things you like or are good at).
They Delivered
Here's a business startup story that's a great example of
seeing a need and filling it. Entrepreneur magazine is located in
Irvine, California, a planned community. Many years ago, there weren't many
fast-food restaurants in the business area. Most were across town, where the
neighborhoods were. Two young men in Irvine found this lunch situation very
frustrating. There weren't many affordable choices. Sure, there were some food
courts located in strip centers, but the parking lots were really small and the
wait was horrendous.
One day, as they were lamenting their lunch problem, one
of them said, "Wouldn't it be great if we could get some good food
delivered?" The proverbial light bulb went on! Then they did what many
people don't do--they did something about their idea. Coincidentally, they
purchased one of Entrepreneur's business startup guides and started a
restaurant delivery business.
To date, their business has served more than 15 million
people! It's neither a complicated business nor an original one. Their
competition has gotten stiffer, and yet they're doing phenomenally well. And it
all began because they listened to their own frustrations and decided to do
something about them. Little did they know that research cites the shrinking
lunch hour as one of the biggest complaints by American workers. Some only get
30 minutes, making it nearly impossible to get out, get lunch and get back on
time. So while these young entrepreneurs initially thought they were responding
to a personal need in their local area, they actually struck a universal chord.
That is one way to get ideas--listening to your own (or
your co-workers', family's or neighbors') frustrations. The opportunities are
all there; you just need to search them out. If your brain is always set in
idea mode, then many ideas may come from just looking around or reading. For
instance, if you had read an article about the shrinking lunch hour, and if you
were thinking entrepreneurially, you would say "Wow, maybe there's an
opportunity there for me to do something. I should start researching it."
Inspiring Moments
Inspiration can be anywhere. Here's another classic
startup story: Ever get charged a fee for returning a video late? Bet you
didn't do anything about it. Well, when Reed Hastings got a whopping $40 late
charge, instead of getting mad, he got inspired. Hastings wondered "How
come movie rentals don't work like a health club, where, whether you use it a
lot or a little, you get charged the same?" From this thought,
Netflix.com, an online DVD rental service, was born. From its start in 1999, Netflix
has grown into a big business with revenues topping $1.3 billion.
Getting an idea can be as simple as keeping your eyes
peeled for the latest hot businesses; they crop up all the time. Many local
entrepreneurs made tons of money bringing the Starbucks coffeehouse concept to
their hometowns and then expanding from there. Take Minneapolis-based Caribou
Coffee. The founders had what they describe as an "aha moment" in
1990, and two years later launched what is now the nation's second-largest
company-owned gourmet coffeehouse chain. Other coffee entrepreneurs have chosen
to stay local.
And don't overlook the tried and true. Hot businesses
often go through cycles. Take gardening. For the last few years gardening
products and supplies have been all the rage, but you wouldn't consider
gardening a 21st century business.
In other words, you can take any idea and customize it to
the times and your community. Add your own creativity to any concept. In fact,
customizing a concept isn't a choice; it's a necessity if you want your
business to be successful. You can't just take an idea, plop it down and say
"OK, this is it." Outside of a McDonald's, Subway or other major
franchise concept, there are very few businesses that work with a
one-size-fits-all approach.
One of the best ways to determine whether your idea will
succeed in your community is to talk to people you know. If it's a business
idea, talk to co-workers and colleagues. Run personal ideas by your family or
neighbors. Don't be afraid of people stealing your idea. It's just not likely.
Just discuss the general concept; you don't need to spill all the details.
Just Do It!
Hopefully by now, the process of determining what
business is right for you has at least been somewhat demystified. Understand
that business startup isn't rocket science. No, it isn't easy to begin a
business, but it's not as complicated or as scary as many people think, either.
It's a step-by-step, common-sense procedure. So take it a step at a time. First
step: Figure out what you want to do. Once you have the idea, talk to people to
find out what they think. Ask "Would you buy and/or use this, and how much
would you pay?"
Understand that many people around you won't encourage
you (some will even discourage you) to pursue your entrepreneurial journey.
Some will tell you they have your best interests at heart; they just want you
to see the reality of the situation. Some will envy your courage; others will
resent you for having the guts to actually do something. You can't allow these
naysayers to dissuade you, to stop your journey before it even begins.
In fact, once you get an idea for a business, what's the
most important trait you need as an entrepreneur? Perseverance.
When you set out
to launch your business, you'll be told "no" more times than you've
ever been told before. You can't take it personally; you've got to get beyond
the "no" and move on to the next person--because eventually, you're
going to get to a "yes."
One of the most common warnings you'll hear is about the
risk. Everyone will tell you it's risky to start your own business. Sure,
starting a business is risky, but what in life isn't? Plus, there's a
difference between foolish risks and calculated ones.
If you carefully consider
what you're doing, get help when you need it, and never stop asking questions,
you can mitigate your risk.
You can't allow the specter of risk to stop you from
going forward. Ask yourself "What am I really risking?" And assess
the risk. What are you giving up? What will you lose if things don't work out?
Don't risk what you can't afford. Don't risk your home, your family or your
health. Ask yourself "If this doesn't work, will I be worse off than I am
now?" If all you have to lose is some time, energy and money, then the
risk is likely worth it.
Determining what you want to do is only the first step.
You've still got a lot of homework to do, a lot of research in front of you.
Most important: Do something. Don't sit back year after year and say "This
is the year I'm going to start my business." Make this the year you really
do it!
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