According to Small
Business Administration research,
only half of new businesses survive for the first five years and only one-third
of new businesses are able to survive for 10 years. The inverse is compelling as
we can conclude that if only 50% of new businesses survive for the first five
years, then the other 50% fail in the first five years. We can also
conclude that about 65% of new businesses don’t make it to the ten-year mark.
Forbes reports an even more grim
statistic, based on Bloomberg research, that of every 10 businesses,
eight fail within the first 18 months. What are the reasons businesses fail to
thrive, given a 50/50 chance of survival and assuming a product or service for
which there’s a demand? Let’s discuss six reasons businesses fail and some ways
you can avoid business failure.
Six Reasons Businesses Fail:
1. Leadership Failure.
Your business can fail if you exhibit poor management
skills, which can be evident in many forms. You will struggle as a leader if
you don’t have enough experience making management decisions, supervising a
staff, or the vision to lead your organization. Perhaps your leadership team is
not in agreement on how the business should be run. You and your leaders may be
arguing with each other publicly, or contradicting each other’s instructions to
the staff. When problems requiring strong leadership occur, you may be
reluctant to take charge and resolve the issues while your business continues
to slip toward failure.
How to Avoid Leadership Failure: Dysfunctional
leadership in your business will trickle down and affect every aspect of your
operation, from financial management to employee morale, and once productivity
is hindered, failure looms large on the horizon. Learn, study, find a mentor,
enroll in training, conduct personal research – do whatever you can to enhance
your leadership skills and knowledge of the industry. Examine other business
best practices and see which ones you can apply to your business.
2. Lacking Uniqueness and Value.
You may have a great product or service for which there
is strong demand, but your business is still failing. It may be that your
approach is mediocre or you lack a strong value proposition. If there’s strong
demand, you probably have a lot of competitors and are failing to stand out in
the crowd.
How to Avoid Value Proposition Failure: What sets your
business apart from competitors? How do you conduct business in a way
that is totally unique? What are your competitors doing better than you are?
Develop a customized approach or service package that no one else in your
industry is using so you can present it as a strong value proposition that
attracts attention and interest.
This is how you build a brand. Your brand is the image
your customers recognize and associate with your business. Your brand
identity, including your logo, tagline, colors, and all the visible aesthetics
and business philosophies that represent your company should be supported by
your value proposition. It should separate you from the pack and present your
individual perspective to your customers. Do everything you can to present that
unique value proposition to your market so you can capture a market share and
begin building your conversion rates.
See Also: How to Create a Unique Value
Proposition
To publicize your brand and set yourself apart, you will
also need to step up your marketing plan and use as many venues as possible to
present your brand to the public. You may be far better than your competitors
but that won’t make any difference if your prospects don’t even know you’re in
the game. Use social media, word of mouth, cold calling, direct mail, and other
tried-and-true marketing techniques. Ensure you have a well-optimized online
presence, develop lead generation and contact information capture techniques
such as offering high-quality content on your site, a subscriber newsletter,
and information giveaways.
3. Not in Touch with Customer Needs.
Your business will fail if you neglect to stay in touch
with your customers and understand what they need and the feedback they offer.
Your customers may like your product or service but, perhaps they would love
it if you changed this feature or altered that procedure. What are they telling
you? Have you been listening? Or is the market declining? Are they even still
interested in what you’re selling? These are all important questions to ask and
answer. Maybe you’re offering a product or service that is fallen well below
trend.
How to Avoid Losing Touch with Customers: A successful
business keeps its eye on the trending values and interests of its existing and
potential customers. Survey customers and find out what their interests are and
keep abreast of changes and trends using customer relationship management (CRM)
tools. Effective use of CRM can help keep your business from failing.
4. Unprofitable Business Model.
Akin to leadership failure is building a business on a
model that is not sound, operating without a business plan, and pursuing a
business for which there is no proven revenue stream. The business idea may be
good but failure may come in the implementation of the idea if there are no
strategic guidelines in place.
How to Build a Good Business Model: Research and
review the way other businesses in the industry operate. Develop a complete
business plan that includes financial forecasting based on predictable revenue,
strategic marketing, and challenge management solutions to overcome potential
obstacles and competitor activities. Create a milestone chart with specific
tasks and objectives assigned along the timeline so you can measure success,
solve problems as they occur, and stay on track. A sound business model that
incorporates best practices can help your business avoid failure.
5. Poor Financial Management.
SmallBizTrends.com, a business news resource, offers this
info
graphic which states that 40% of small businesses make a profit, 30%
come out even, and the remaining 30% lose money.
You must know, down to the last dime, where the money in
your business is coming from and where it’s going in order for your business to
succeed. Your business can also fail if you lack a contingency funding plan, a
reserve of money you can call upon in the event of a financial crisis.
Sometimes people start businesses with a dream of making money but don’t have
the skill or interest to manage cash flow, taxes, expenses, and other financial
issues. Poor accounting practice puts a business on a path straight to failure.
How to Avoid Financial Mismanagement: Use professional
business accounting software to keep records of all financial transactions,
including every expenditure and all revenues received, and use this information
to generate profit and loss statements. This is valuable information that you
need to run your business, know where you stand at all times, and keep it
operating in the black. If you lack skill in financial management, consider
hiring a tax advisor and professional bookkeeper or certified public account to
help manage your financial affairs.
6. Rapid Growth and Over-expansion.
Every now and then a business startup grows much faster
than it can keep up with. You open a website with a trending product and
suddenly you are inundated with orders you are not able to fill. Or perhaps the
opposite is true. You are so convinced that your product is going to take the
world by storm that you invest heavily and order way too much inventory and now
you can’t move it. These are both additional paths to business failure.
How to Avoid Growth and Expansion Problems. Business growth and
expansion take as much careful and strategic planning as managing day-to-day
operations. Even well-established and successful commercial franchises such as
fast-food restaurants and convenience stores conduct careful research and
planning before opening a new location. They measure local and regional
demographics and spending trends, future development plans for the area, and
other pertinent issues before they move forward. You must do the same for your
business to avoid failure.
Conduct thorough research to ensure the time is right and
the funding is available for expansion. Make sure the initial business is
stable before expanding to an additional location. Don’t order inventory you’re
not sure you can sell but have a plan already in place to fill orders quickly
should the demand present itself. The key to successful growth and
expansion—and avoiding business failure—is strategic planning.
If 50% of new businesses fail, then 50% of new businesses
can succeed. Starting
a business is an exciting endeavor that requires a clearly defined
product or service and a strong market demand for it. Whether you desire to
start a new business or you’re already running a business, you must understand
that success depends on careful strategic planning and sound fiscal management
that begin prior to startup and continue throughout the life of the business.
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